BoldDesk
Modern Help Desk Software for Exceptional Customer Support
Customer SupportHelp DeskTicketing SystemSaaSBusiness
73 views
7 uses
LinkStart Verdict
A modern, budget-friendly alternative to Zendesk. Great for companies wanting enterprise features without the bloat.
Why we love it
- Clean and intuitive UI
- Strong automation capabilities
- Cost-effective pricing
Things to know
- Marketplace integrations are fewer than Zendesk
- Mobile app features are limited
About
BoldDesk is a modern, user-friendly help desk software designed to enhance customer support experiences. It offers a comprehensive suite of tools including an advanced ticketing system, automation, a self-service knowledge base, and detailed reporting to help businesses provide exceptional and efficient customer service.
Key Features
- ✓Ticketing Management
- ✓Automation Workflows
- ✓Self-Service Portal
- ✓Reporting & Analytics
- ✓SLA Management