Capacity
The AI-powered support automation platform
Support AutomationHelpdeskAI ChatbotWorkflow AutomationInternal Support
5 views
35 uses
LinkStart Verdict
An AI-powered helpdesk that connects your entire tech stack. Great for internal knowledge management and deflecting support tickets.
Why we love it
- Connects to Apps (Slack, Teams, Email) via API
- Deflects >90% of routine questions
- Centralized Knowledge Base
Things to know
- Implementation takes time
- More suited for internal employee support than external
About
Capacity is a support automation platform that connects your entire tech stack to answer questions, automate processes, and build solutions for any business challenge.
Key Features
- ✓AI-powered knowledge base
- ✓Workflow builder
- ✓Live chat
- ✓App integration
- ✓Co-pilot for teams