Intercom
The AI Customer Service Platform
Customer ServiceLive ChatHelpdeskAI ChatbotCustomer Engagement
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LinkStart Verdict
The premium choice for customer messaging. Fin AI is incredibly accurate, but the pricing structure is complex and high.
Why we love it
- Fin AI resolves 50%+ of queries instantly
- Best-in-class shared inbox
- Seamless integration with nearly everything
Things to know
- One of the most expensive tools in the market
- Pricing per 'resolution' can add up
About
Intercom is a complete AI-powered customer service platform that helps businesses build better customer relationships through personalized, messenger-based experiences.
Key Features
- ✓AI Chatbot (Fin)
- ✓Shared Inbox
- ✓Proactive Support
- ✓Help Center
- ✓Product Tours