Salesforce
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CRMSalesCloud ComputingCustomer Service
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LinkStart Verdict
The definition of CRM. Einstein AI adds predictive scoring and generative emails, but the platform is massive and complex.
Why we love it
- Einstein AI is natively integrated
- Infinite customization possibilities
- Standard for virtually all large enterprises
Things to know
- Requires expensive consultants to set up
- UI is notoriously slow and cluttered
About
The world's #1 Customer Relationship Management (CRM) platform, helping businesses of all sizes connect with their customers in a whole new way.
Key Features
- ✓Sales Cloud
- ✓Service Cloud
- ✓Marketing Cloud
- ✓AppExchange Ecosystem